Avicraft Wool

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    Conditions of Use

    Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Avicraft Wool Ltd's relationship with you in relation to this website.

    The term "Avicraft Wool " or "us" or "we" refers to the owner of the website

    The term "you" refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

    • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

    • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

    • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

    • You may not create a link to this website from another website or document without Avicraft Wool Ltd's prior written consent.

    • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
    Delivery Policy

    • We will dispatch your order by post or courier.
    • For items with a value of £150 or more, you will be required to sign for the package on receipt.
    • Within the UK, you can expect delivery within 7 working days. International orders may take a little longer. Please contact us for further information on overseas charges and deliveries.
    • We reserve the right to only post items to the address registered to the Credit Card or PayPal account.
    Returns Policy

    At Avicraft Wool  we want you to be delighted with every purchase you make. In the event that you are not, and you wish to return a product, you may do so within 30 days of the despatch date, as long as the item is unused, in the original packaging and in a re-saleable condition.

    Reasons for Return - Please state when contacting us for a return
    • Incorrect - If the product we have sent is incorrect and/or not as listed, we will tell you how to return it and we will replace it free of charge as soon as possible.
    • Damaged - If the product is damaged, we will tell you how to return it and we will replace it free of charge as soon as possible.

    We will arrange a refund within 2 weeks once we have received the product(s). The refund will be credited to the payment card account from which is was taken.